Privacy Document

388fb Privacy Policy — Our full commitment and detailed guidelines for protecting your data

At 388fb, we're fully transparent about how your personal information is collected, stored, and protected. We believe you should always have complete control over your own data.

Last Updated: January 2026
Data Secured

Core commitments

How 388fb Protects Your Privacy

388fb's Privacy Policy is aligned with international standards. Every measure we take is designed to keep your data safe and secure.

Industry-Standard Encryption

All personal and financial data on 388fb is secured with 256-bit SSL/TLS encryption — bank-grade security applied to every transaction.

Your Data Is Never Sold

388fb never sells your personal data to third parties. Your name, contact number, or transaction details are never used for marketing purposes.

Your Data, Your Control

At 388fb, you can view, update, or request deletion of your personal data at any time. You remain in full control.

Secure Data Storage

388fb servers operate with the highest level of security, with data backup and disaster recovery systems running at all times.

Regular Security Audits

388fb's systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are addressed promptly.

Zero tolerance for spam

388fb does not use your email or phone number for spam or unsolicited promotions. You can opt out of communications at any time.

1

Introduction & scope

Protecting the privacy of users across 388fb's website and mobile platform is one of our highest priorities. This Privacy Policy explains what information 388fb collects, how it is used, and what rights you have.

By using any 388fb service, you agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of 388fb's services or contact us directly.

This policy applies to the 388fb website, mobile app, customer support communications, and all other digital services.

Please Note: This Privacy Policy was last updated in January 2026. 388fb will notify you in advance of any changes.

2

What Data We Collect

388fb collects various types of information from you — some provided directly by you, and some collected automatically.

Information you provide:

  • Registration Information: Full name, mobile number, email address, date of birth, and password.
  • Identity verification (KYC): Copy of national ID or passport, along with a selfie photo.
  • Payment information: bKash / Nagad / Rocket number, bank account details.
  • Support Contact: A record of all communications you share with our support team.

Automatically collected data:

  • Device information: Device type, operating system, and browser.
  • Usage logs: Pages visited, login timestamps, and game history.
  • IP Address: Used for security verification and location detection.
  • Cookies & tracking: To improve service quality and deliver a personalised experience.

388fb only collects information that is necessary. We do not request or store personal data beyond what is needed.

3

How Your Information Is Used

388fb uses your data for the following purposes:

PurposeDescriptionLegal Basis
Account managementRegistration, login, and profile managementContractual Necessity
Payment processingManaging Deposits & WithdrawalsContractual Necessity
Identity VerificationKYC & Age VerificationLegal obligations
Fraud PreventionSuspicious Activity DetectionLegitimate Interest
Customer SupportTroubleshooting & SupportContractual Necessity
Service ImprovementPlatform Improvements & New FeaturesLegitimate Interest
Promotional CommunicationsKeeping You Informed About Bonuses & OffersConsent (Opt-In)

388fb will never sell your personal information to third parties for advertising purposes. You can opt out of promotional emails or SMS messages at any time.

4

Cookies & tracking technologies

The 388fb website and app use cookies and similar technologies. Cookies are small data files stored on your browser or device.

  • Essential cookies: Login sessions and security tokens — these are essential for 388fb to function properly.
  • Performance Cookies: Page load times and performance issues are tracked to continuously improve our service.
  • Preference Cookies: To remember your language, theme, and other preferences.
  • Analytics cookies: To gather analytics on which pages are visited most and which games are most popular.

You can disable cookies through your browser settings, though doing so may limit certain features on 388fb.

Disabling essential cookies may prevent you from logging in or completing transactions on 388fb.

5

Data Sharing & Third Parties

388fb does not typically share your data with third parties. However, sharing may occur in the following limited circumstances:

  • Payment processors: Only the minimum necessary data is shared with bKash, Nagad, and banks solely to process transactions.
  • Game Providers: When you play games from Pragmatic Play or Evolution, they can see your game session — but not your personal identity.
  • Legal Requirements: Information may be disclosed in response to lawful requests from government or law enforcement authorities.
  • Security Experts: Limited data may be shared with approved security partners strictly for fraud detection purposes.

388fb never sells your data to third parties for commercial purposes. Any sharing is kept to the absolute minimum and governed by strict agreements.

6

Data Retention & Retention Periods

How long 388fb retains your data depends on the type of data and the purpose for which it was collected:

  • Account information: For as long as your account remains active, and for up to 5 years after closure (as required by law).
  • Transaction Records: A minimum of 5 years — mandatory under financial regulations.
  • Support Contact: Up to 2 years after an issue has been resolved.
  • Game Logs: 3 years for security and dispute resolution purposes.
  • Cookie data: Session cookies — deleted as soon as you close your browser; persistent cookies — retained for up to 1 year.

Once the designated retention period expires, 388fb securely deletes or anonymises your data.

7

Your Rights

You have the following rights regarding your data on 388fb. To exercise any of these rights, please contact our support team.

8

Child protection

388fb's services are strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

Age verification is carried out at the point of registration on 388fb. If an account holder is found to be under 18, their account will be immediately suspended and all collected data will be permanently deleted.

If you believe a minor is using 388fb, please contact us at: [email protected]

9

Security measures

388fb employs the highest industry-standard security measures to protect your data:

  • Encryption: 256-bit SSL/TLS encryption applied to all data transfers.
  • Firewall: Advanced firewall and intrusion detection systems.
  • Two-Factor Authentication: 2FA protection on login and withdrawals.
  • Regular Audits: Regular audits conducted by third-party security experts.
  • Staff Training: All staff receive regular training on data protection practices.
  • Incident response plan: A ready response plan to act swiftly in the event of any security breach.

In the event of a security breach at 388fb, all affected users will be notified within 72 hours.

10

Policy Changes

388fb reserves the right to update this Privacy Policy at any time. For significant changes, we will:

  • We will send a notification to your registered email address.
  • We will announce it clearly on the 388fb homepage.
  • You will be notified at least 14 days before any changes come into effect.

Continuing to use 388fb after any changes take effect means you accept the updated policy. If you do not agree with the changes, you may request account closure.

11

Contact Us

For any questions or concerns about this Privacy Policy or your personal data, contact 388fb at:

  • Email: [email protected]
  • Live chat: Live chat on the 388fb platform (24/7)
  • Response time: Responses are typically provided within 24–48 business hours

Our Commitment: 388fb takes all privacy-related complaints with the utmost seriousness and will work to resolve them promptly.

Your Rights

On 388fb Your Data Rights

You have full rights over your data — and 388fb respects that.

Right to access your data

You may request a copy of the personal information 388fb holds about you at any time.

Right to Rectification

You may request corrections to any inaccurate or incomplete information, and 388fb will update it accordingly.

Right to Erasure

You may request that your data be deleted, provided there is no legal obligation requiring us to retain it.

Right to restrict processing

In certain circumstances, you may request that the use of your data be restricted.

Right to data portability

You have the right to receive your data in a commonly used, portable format.

Right to Object

You can object to how your data is used for specific purposes and opt out of marketing communications at any time.

Security framework

388fb's Multi-Layered Security

388fb protects your data through multiple layers of security.

256-bit SSL encryptionAll data transfers are fully secured
DDoS ProtectionMaximum protection against server attacks
Two-Factor Authentication (2FA)Additional protection on login and withdrawals
Encrypted DatabaseStored data remains encrypted at all times
Regular Security AuditsThird-Party Audited Systems
24/7 real-time monitoringInstant detection of suspicious activity
Your Data Is Safe

Safely on 388fb Join Today

Your data is fully protected under 388fb's strict privacy policy and industry-standard security measures. Play with peace of mind — open a free account today and claim your 100% welcome bonus.

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