388fb Terms & Conditions — A complete guide to your rights and responsibilities

By using 388fb's website and mobile platform, you automatically agree to these terms and conditions. We strongly encourage you to read them carefully before opening an account.

388fb is an internationally licensed online gaming platform. By using our services, you confirm that you have read, understood, and agreed to these terms and conditions.

The following requirements must be met to open an account with 388fb:

• Age Restriction: You must be at least 18 years old to register with 388fb. Age verification is conducted regularly, and any account found to belong to a minor will be closed immediately.
• One Account: Each individual may hold only one account on 388fb. Creating multiple accounts using the same name, identity, device, or payment method is strictly prohibited.
• Accurate Information: You must provide your full name, mobile number, and date of birth accurately at registration. Providing false information is considered a violation of our terms.
• Password Security: You are responsible for keeping your account password secure. Do not share your login credentials with anyone.
• Contact Information: Keep the mobile number and email address linked to your account active. 388fb uses these channels for important communications.

The following rules apply when making a deposit at 388fb:

• Minimum deposit: The minimum deposit amount is ৳100. This limit may vary depending on the payment method used.
• Payment Method: 388fb supports bKash, Nagad, Rocket, and bank transfer. You must use a payment account registered in your own name.
• Third-Party Payments: Depositing into your 388fb account from someone else's account is strictly prohibited. This is part of our anti-money laundering policy.
• Processing Time: Deposits are usually credited within a few minutes. If you experience any issues, please contact support.

The following rules must be followed when withdrawing funds from 388fb:

• Minimum Withdrawal: The minimum withdrawal amount is ৳500.
• KYC Verification: Identity verification (KYC) must be completed before your first withdrawal. A copy of your National ID or passport may be required.
• Same Method: Withdrawals are generally processed using the same method as your deposit. For example, if you deposited via bKash, your withdrawal will be sent to bKash.
• Processing Time: Approved withdrawals are typically processed within 15–30 minutes. In some cases, it may take up to 24 hours.
• Bonus Withdrawal: Winnings derived from bonuses are subject to wagering requirements before they can be withdrawn.

The full terms and conditions for 388fb's bonus program are detailed below:

• Welcome Bonus: Get a 100% bonus on your first deposit. This offer applies once only and carries a 30x wagering requirement.
• Wagering Calculation: If you receive a ৳100 bonus with a 30x wagering requirement, you must place ৳3,000 in bets before the bonus can be withdrawn.
• Bonus Validity: Most bonuses are valid for 7–30 days. Any unused bonus will be forfeited upon expiry.
• Game Restrictions: Certain games may not contribute to bonus wagering requirements. This will be clearly stated in the details of each individual bonus.
• Bonus Abuse: Claiming the same bonus multiple times or using another family member's account to claim bonuses is strictly prohibited.
• 388fb's Rights: If any bonus abuse is detected, 388fb reserves the right to void the bonus and any associated winnings.

The following rules apply when betting and gaming at 388fb:

• Minimum Bet: The minimum bet for Sports Betting is ৳10. This may vary by game.
• Bet Cancellation: Once a bet is confirmed, it cannot be changed or cancelled (except where a cash-out option is available).
• Result Settlement: Sports event results will be settled based on official outcomes. If a bet is voided due to a technical issue, the stake will be refunded.
• Incorrect Odds: If incorrect odds are displayed due to a technical error, 388fb reserves the right to cancel any bets placed at those odds.
• RNG: All casino game outcomes on 388fb are determined by a Random Number Generator (RNG), which is audited by a third party.

The following activities are strictly prohibited on 388fb:

• Multi-Account: Creating multiple accounts is strictly prohibited.
• Fraud: Any form of fraudulent activity, use of unauthorized software, or hacking attempts is strictly prohibited.
• Bonus Arbitrage: Exploiting bonuses to make risk-free profits is strictly prohibited.
• Money Laundering: Using 388fb for money laundering is strictly prohibited and constitutes a criminal offence.
• Match Fixing: Betting using match-fixing arrangements or insider information is strictly prohibited.

388fb may temporarily or permanently suspend an account under the following circumstances:

• If evidence of terms and conditions violations is found.
• If a security concern or suspected fraud is identified.
• As directed by the regulatory authority.
• At the user's own request (self-exclusion).

You can close your 388fb account at any time by reaching out to our support team.

388fb treats the security of your personal information with the utmost seriousness. We never sell your data or share it with third parties without authorization.

We collect your information for the following purposes: account management, payment processing, fulfilling legal obligations, and improving our services.

388fb believes gaming should be entertainment, not an addiction. We encourage all members to play responsibly.

• Play within your budget. Do not chase losses by placing larger bets.
• 388fb offers deposit limits, betting limits, and self-exclusion options.
• Is gaming affecting your personal or financial life? Contact our support team.

If you have a dispute with 388fb, please contact our support team first. Most issues are resolved within 24–48 hours.

In the event of any dispute regarding game outcomes on 388fb, our technical team will review the logs to reach a decision. RNG-certified results are considered final.

If your issue remains unresolved through support, please email us with full details at: [email protected]. We will provide an official response within 7 business days.

388fb reserves the right to update these Terms & Conditions at any time. You will be notified of any changes via your registered email address or through a platform notification.

Continuing to use the platform after any changes have been made constitutes your acceptance of the updated terms. If you do not agree with the new terms, you may request account closure.